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How do I cancel or leave a game?

Leaving is always allowed. Whether you get your money back is a separate question, answered in the refund policy.

  1. Open the game

    From your games list, or from the pitch page.

  2. Tap Leave game

    Before you confirm, the app shows the refund amount for this specific booking — including when that amount is zero — and the reason underneath. Read those two lines: they are the answer to "will I get my money back".

  3. Confirm

    Your spot is released immediately and any refund lands on your balance right away.

Please do leave rather than just not turn up

A spot you release with a day's notice usually gets filled. A no-show is a missing player for everyone else on the pitch, and it is the difference between a 7-a-side and a 6-a-side.

If an organizer added you

If you did not book yourself, you paid nothing, so there is nothing to refund. Leave freely.

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