Help

Where can I see my payments and refunds?

Go to Account → Payments. Your balance is at the top, and every movement in and out of it is listed below, newest first.

What each row means

RowWhat happened
Game paymentYou paid to join a game
Balance top-upYou bought a credit pack
Leave refundYou left a game in time and the fee came back
Cancellation refundCSFC cancelled a game and returned your money
Referral rewardA friend you invited played their first game
RefundA refund that does not fit the two cases above
AdjustmentA manual correction by the CSFC team

If something looks wrong

Email us with the pitch and the kick-off time of the game in question. That is enough for us to find the booking and tell you exactly what was charged and refunded.

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